CUSTOMER SERVICE CODE OF CONDUCT
She's Marketing expects the highest possible standards of integrity and conduct in all matters.
Code of Conduct:
We put you, the customer, first. Your concerns are taken very seriously, with the appropriate sense of urgency, attention, and empathy. This means listening intently, making notes, and confirming understanding before taking action.
We embrace your complaints as opportunities to impress you. Therefore, instead of reacting defensively, we commit to resolving your issue or request with urgency, clarity, and to your complete satisfaction.
We provide honest responses and do not make promises we cannot keep. We conduct ourselves with integrity. We will deliberate carefully before making commitments or promises because we understand nothing annoys customers more than a broken one.
We treat all information received from you as proprietary and to benefit our partnership.
PRIVACY & SAFTEY
Love our shop and want to have it at your events, brick, and mortar or for giveaways? Reach out to us, and we can provide you with a wholesale quote.
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